Hiring Now: Customer Service Representative-REMOTE
Role Snapshot:Start Date: Immediate openings availableCompany: PathremotenetwfhPosition: Customer Service Representative-remoteCompensation: a competitive salaryLocation: Remote DB-Home Services is seeking a dedicated Customer Service Representative to join...
Role Snapshot:
- Start Date: Immediate openings available
- Company: Pathremotenetwfh
- Position: Customer Service Representative-remote
- Compensation: a competitive salary
- Location: Remote
DB-Home Services is seeking a dedicated Customer Service Representative to join our team. As a crucial component of our customer relations, you will be the first point of contact for clients seeking assistance, and your role will involve addressing inquiries, providing solutions, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a friendly demeanor, and a strong problem-solving ability. You will be responsible for handling customer queries, managing complaints, and working collaboratively with other departments to ensure customer satisfaction. Responsibilities Respond promptly to customer inquiries via phone, email, or chat Provide information and assistance regarding products and services Resolve customer complaints effectively and efficiently Maintain accurate records of customer interactions and transactions Collaborate with other teams to enhance customer satisfaction Identify opportunities for service... improvement and customer loyalty Follow up with customers to ensure their issues are resolved Requirements High school diploma or equivalent; additional education in customer service is a plus Proven experience in customer service or related roles Excellent verbal and written communication skills Strong problem-solving abilities and customer-oriented mindset Ability to work in a fast-paced environment and handle multiple tasks Proficiency in using customer service software and CRM systems Strong interpersonal skills and ability to work well with a team Flexibility to work varying shifts, including evenings and weekends if necessary Apply Job!
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This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
